1. Analysis ESS project RFP, specification, and customer requests to determine all technical delivery requirements.

2. Work closely with sales and engineering teams to generate technical proposals and provide overall technical solutions to customers.

3. Collaborate with HQ team to support project engineering during the project execution phase, including but not limited to BOS design, supporting 3rd party engineering study, EPC system level design etc.

4. Be a technical liaison for the Sales team, customers, and other essential teams to assure internal alignment. 

5. Perform as a technical expert for general ESS product application, specification, and technical inquiries, and develop and refine technical specs and drawings as needed. 

6. Manage the internal and external technical portals to better facilitate internal and customer needs.

7. Support in the contract review process to assurance technical risks are captured and 

8. Work closely with HQ solution center and product team to manage the product updates and technical changes 

9. Travel with sales to provide technical support and better demonstrate product technical advantages

10. Interpret UL, IEEE, IEC, NEC, North American grid code requirements and other regulatory requirements and provide input to the company’s product line

11. Attend industry trade shows and marketing events to support the improvement and expansion of the company’s brand recognition

· Minimum total Six (6) years’ experience in the renewable industry. Direct experience within BESS integrator or EPC contractor would be a strong plus. 

· Minimum Six (6) years’ direct technical experience from any of the following role: Product/System Engineering, Application Engineering, Project Engineering, or other similar.

· Power Electronics/Battery Chemistry/Battery thermal management & fire protection system/Power System/Control System design experiences are desired.

· Deep knowledge and direct experience in battery system configuration, installation, construction, design phase engineering, local jurisdiction requirement, project scheduling, system layout design, SLD, etc.

· Thorough understanding and proficiency of local jurisdiction requirements, fire code UL9540/A, NFPA, NEC code, Electrical Safety Regulation, etc.

· In depth technical knowledge of ESS product and system technical requirement in different market sectors (CAISO, ERCOT, NYISO, etc)

· Excellent communication skills both oral and written across functions and all levels internally and externally

· Proficient in AutoCAD or other drawing software to generate standard engineering drawing packages

· Proven track record of successful troubleshooting using problem-solving skills and common methods

· Good technical writing skills and be able to draft working instructions or Application Note

· Bilingual, English-Chinese and/or English-Spanish preferred, but not required

· Bachelor’s Degree in Engineering (preferably Electrical) or any technical or related business discipline is required; a master’s degree is strongly preferred.

1. Analysis ESS project RFP, specification, and customer requests to determine all technical delivery requirements.

2. Work closely with sales and engineering teams to generate technical proposals and provide overall technical solutions to customers.

3. Collaborate with HQ team to support project engineering during the project execution phase, including but not limited to BOS design, supporting 3rd party engineering study, EPC system level design etc.

4. Be a technical liaison for the Sales team, customers, and other essential teams to assure internal alignment.

5. Perform as a technical expert for general ESS product application, specification, and technical inquiries, and develop and refine technical specs and drawings as needed.

6. Manage the internal and external technical portals to better facilitate internal and customer needs.

7. Support in the contract review process to assurance technical risks are captured and

8. Work closely with HQ solution center and product team to manage the product updates and technical changes

9. Travel with sales to provide technical support and better demonstrate product technical advantages

10. Interpret UL, IEEE, IEC, NEC, North American grid code requirements and other regulatory requirements and provide input to the company’s product line

11. Attend industry trade shows and marketing events to support the improvement and expansion of the company’s brand recognition

· Minimum total three (3) years’ experience in the renewable industry. Direct experience within BESS integrator or EPC contractor would be a strong plus.

· Minimum three (3) years’ direct technical experience from any of the following role: Product/System Engineering, Application Engineering, Project Engineering, or other similar.

· Power Electronics/Battery Chemistry/Battery thermal management & fire protection system/Power System/Control System design experiences are desired.

· Deep knowledge and direct experience in battery system configuration, installation, construction, design phase engineering, local jurisdiction requirement, project scheduling, system layout design, SLD, etc.

· Thorough understanding and proficiency of local jurisdiction requirements, fire code UL9540/A, NFPA, NEC code, Electrical Safety Regulation, etc.·

 In depth technical knowledge of ESS product and system technical requirement in different market sectors (CAISO, ERCOT, NYISO, etc)

· Excellent communication skills both oral and written across functions and all levels internally and externally· Proficient in AutoCAD or other drawing software to generate standard engineering drawing packages

· Proven track record of successful troubleshooting using problem-solving skills and common methods

· Good technical writing skills and be able to draft working instructions or Application Note

· Bilingual, English-Chinese and/or English-Spanish preferred, but not required

· Bachelor’s Degree in Engineering (preferably Electrical) or any technical or related business discipline is required; a master’s degree is strongly preferred.

-Perform as a lead on more complex field engineering assignments for Battery Storage and PV applications.

- Perform pre-commissioning and commissioning of Battery storage systems (AC & DC couple) and PV solar inverters achieving the milestones agreed with utility scale customersPerform and/or lead Preventive Maintenance projects as needed

- Perform a variety of engineering assignment involving technology applications involved in the installation, operation, testing and maintenance of central and string solar inverter

- Perform electrical and electronic troubleshooting and testing of solar inverters and its components in the field or in the laboratory. Use of PQA and oscilloscope is required as needed

- Perform and/or troubleshooting in your region assigned to investigate solar plant issues such as DC arrays grid faults, inverter design issues, and utility grid transients

- Provide feedback to the engineering team on possible mechanical and electrical design improvements

- Lead upgrade projects (software and hardware) in the field and interact with customers to explain the technical scope of the project

- Work with customer EMS/SCADA engineers to set-up systems communication and parametersCreate Field Service procedures if there is not available for trouble-shooting, and maintenance

- Participate on training material some customers as requested but the Training Manager

- Research alternative components that can be used in the fieldCoordinate with R&D engineering in China if required help during troubleshooting

- Take the lead in some projects such as upgrades or retrofit as well as commissioning

- Independently performs a range of field service tasks involving communication with Factory Engineering and Customer’s solar plant engineer

- Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plants

- Help on the repair activities in the Service centerPrepare, deliver and submit field reports to customer and management

- Support development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of work

- Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alterative, and provide recommendations

- 7 plus years of overall experience in engineering filed

- 3 years of experience in Battery Storage systems and 2 years for solar inverters

- Must possess the ability to work with test equipment and hand tools as required

- Must possess customer service, problem-solving skills, and possess decision making and analytical skills

- Must possess effective written and verbal communication skills

- Must be able to closely follow instruction and pre-established procedures/SOP to perform the ductions of the job

- Must be proficient in Microsoft Office Suite (Word, Excel, power Point and Outlook)OSHA, NFPA70A, Electrical Safety

- Demonstrate strong customer service skills to provide phone support including:

- Listening to the customer to gain an accurate understanding of the situation

- Being empathetic to the customer’s situation and having a sense of urgency to resolve the issue

- Providing accurate, detailed documentation in our internal ticket tracking system as well as via emails both internally and externally

- Strong communication skillsStrong technical skills and the ability to learn quickly

- Responsible for high quality end-user technical support, related to solar inverters and solar site functions

- Attention to detail, follow through, teamwork focus and positive attitude.

- An understanding of technical terms specific to solar and the ability to apply that knowledge to support all existing systems

- Supports all aspects of client support and immediate needs while demonstrating professionalism and composure on the phone, via phone calls and emails

- Create a positive customer support experience, build rapport and trust with our customers through professional attitude and approach to each problem with understanding and urgency

- Ensuring timely resolution or escalation by providing strong problem-solving skills and thinking logically of the next best step

- Business impact evaluation and communicating the status to the customer and internal teams promptly

- Identifies and works with internal teams to provide guidance and support

- Focus on clear communications and customer service principles without becoming unprofessional in difficult situations

- Provides investigation of issue, diagnosis, and troubleshooting via strong communication both verbal and written

- Participate in continual training to increase efficiency and knowledge of current and new products, troubleshooting methods and processes

- Excellent customer service skills requiredo 

- Excellent communication skills requiredo 

- Preferred work experience in technical support role but not required

- Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly

- Self-motivated and ability to work on own initiative in a high-pressure environment

- Customer service experience a must Must be customer service oriented and have problem-solving, decision making & analytical skills

- Must possess effective written and verbal communication skills

- Must be able to follow instructions and pre-established procedures/SOP to perform the duties of the job

- Must be proficient in Microsoft Office Suite (Word, Excel, Power Point and Outlook)

- Responsible for setting up vendor payments

- Generate bank statement and activities list to support account payment to post the vendor payments.

- Responsible for confirming remittance and posting payment from the customers.

- Responsible for bank account reconciliation

- Manage company credit card activities and develop proper risk management policy around card usage.

- Safekeeping the cheque/bank token/cash and other important documents related to funding work.

- Responsible for the SBLC issuing with local bank.

- Liaise with the customers, banks and HQ in drafting acceptable SBLC language.

- Help review LOC/Trade LOC language from the customers.

- Support HQ with business related to the bank including bank capacity increasing, preparing financing documents.

- Manage, analyze, report and optimize the finance cost.Prepare the Funds report/cashflow forecast and analysis report monthly.

- Minimum 2 years Treasury management working experience

- Familiar with the bank account operation and bank business operation

- Competency in MS Office

- Accuracy and attention to detailAptitude for numbers

- Ability to perform record keeping tasks

- Data entry and word processing skills

- Well organized and highly responsible for the Funding work.

- Mandarin speaking is preferred

- Evaluate new credit applications and make credit limit recommendations based on credit worthiness and payment history

- Manage the company’s credit insurance program; coordinate documentation among customers, insurers and Sungrow

- Review and analyze aging reports to identify delinquent accounts and initiate collection efforts

- Maintain accurate and up-to-date customer records in current system

- Communicate with customers regarding payment status and payment arrangements

- Work with internal departments and accounting to resolve customer issues and disputes

- Provide regular reporting on credit and collections performance

- Identify areas for process improvement and provide recommendations for change

- 2+ years of experience in credit and collections or related field

- Basic understanding of credit insurance

- Strong analytical and problem-solving skills

- Excellent communication and negotiation skills

- Ability to work independently and as part of a team

- Proficient in Microsoft Office

- Knowledge of credit laws and regulations

- Attention to detail and ability to manage multiple priorities

- Compile and organize data from internal and external sources

- Determine and ensure reliability and accuracy of data for analysis

- Update and maintain cost and revenue data points from project management and sales teams.Work with coordination team, vendor manager, and project management team to keep project information up to date

- Ensure vendor compliance with Sungrow invoice and reporting requirementsDevelop cross-functional relationships with other divisions within Sungrow to improve data tracking.

- Provide recurring and ad hoc reports alongside data manager for service operations and accounting teams

- Conduct data analysis as needed to address cross-departmental demands and inquiries

- 1+ years of experience in invoice processing, data management, and/or data analysis

- Must possess problem-solving, decision making, and analytical skills

- Must possess effective written and verbal communication skills

- Must be proficient in Microsoft Office Suite (Word, Excel, power Point and Outlook), especially Excel

- Experience with data management platforms (e.g. Airtable and Scoop) a plus

- Experience in solar inverters & battery storage a plusExperience with Excel-based modeling a plus

- Knowledge of Mandarin and/or Spanish a plus

- Perform as a lead on O&M maintenance and troubleshooting assignments for Battery Storage and Inverters

- Support commissioning of Battery storage systems (AC & DC couple) and PV solar inverters to prepare

- Perform various maintenance tasks with software involved in the operation, testing and maintenance of central inverters and battery storage units

- Perform electrical troubleshooting and testing of inverters. Use of PQA and oscilloscope as needed

- Perform troubleshooting to investigate plant issues (DC battery/inverter faults, MV transformers)

- Provide feedback on possible mechanical and electrical design improvements

- Manage work in the field and communicate effectively with customers

- Work with EMS/SCADA engineers to troubleshoot system faults

- Create Field Service procedures if there is not available for trouble-shooting, and maintenance

- Clearly document work completed into maintenance tracking system

- Coordinate with R&D engineering in China if required help during troubleshooting

Independently performs a range of maintenance/repair tasks involving communication with Factory Engineering

Work closely with engineering, logistics, and Commissioning teams to maintain the plants

Manage/document usage of spare part inventory

Prepare, deliver and submit field reports to customer and management

Support development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of work

Conduct site visits, investigations and analyze engineering problems, propose solutions and recommendations

- 6 plus years of overall experience in engineering/maintenance

- 2 years of experience in Battery Storage systems and/or 2 years for solar inverters

- Must possess the ability to work with test equipment and hand tools as required

- Must possess customer service, problem-solving skills, and possess decision making and analytical skills

- Must possess effective written and verbal communication skills

- Must be able to closely follow instruction and pre-established procedures/SOP to perform the duties of the job

- Must be proficient in Microsoft Office Suite (Word, Excel, power Point and Outlook)OSHA, NFPA70E, Electrical Safety

- Perform as a lead on more complex field engineering assignments

- Lead the pre-commissioning (with and without grid emulator) and commissioning of solar inverters achieving the milestones agreed with utility scale customers

- Lead Preventive Maintenance projects as needed

- Perform a variety of engineering assignment involving technology applications involved in the installation, operation, testing and maintenance of central solar inverter

- Lead electrical and electronic troubleshooting and testing of solar inverters and its components in the field or in the laboratory. Use of PQA and oscilloscope is required as needed

- Lead troubleshooting teams to investigate solar plant issues such as DC arrays grid faults, inverter design issues, and utility grid transients

- Provide feedback to the engineering team on possible mechanical and electrical design improvements

- Lead upgrade projects (software and hardware) in the field and interact with customers to explain the technical scope of the project

- Work with customer SCADA engineers to set-up systems communication and parameters

- Create Field Service procedures for safety troubleshooting, and maintenance

- Lead BETA projects to determine technical issues before the release of a solar inverter

- Create training material, and provide high level technical training to Field Service

- Research alternative components that can be used in the field

- Coordinate with design engineering on the releaseSupervise other Field Service Engineers and/or service providers to make sure the procedures are follow correctly

- Work independently in the field and with R&D Engineers to resolve high level technical issues, leading the investigation of root cause of for technology applications for complex projects

- Apply knowledge of design specifications for more complex systems/projects

- Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plants

- Verify and comply with engineering documentation standards and test procedures

- Prepare, deliver and submit technical papers and perform engineering studies

- Support development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of work

- Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alterative, and provide recommendations

- 7 plus years of overall experience in engineering field

- 5 years of experience in solar inverters

- Must possess the ability to work with test equipment and hand tools as required

- Must possess customer service, problem-solving skills, and possess decision making and analytical skills

- Must possess effective written and verbal communication skillsMust be able to closely follow instruction and pre-established procedures/SOP to perform the ductions of the job

- Must be proficient in Microsoft Office Suite (Word, Excel, power Point and Outlook)OSHA, NSPA70A, Electrical Safety

- Have experience and/or certification with MV transformers

- Perform as a lead on O&M maintenance and troubleshooting assignments for Battery Storage and Inverters

- Support commissioning of Battery storage systems (AC & DC couple) and PV solar inverters to prepare

- Perform various maintenance tasks with software involved in the operation, testing and maintenance of central inverters and battery storage units

- Perform electrical troubleshooting and testing of inverters. Use of PQA and oscilloscope as neededPerform troubleshooting to investigate plant issues (DC battery/inverter faults, MV transformers)

- Provide feedback on possible mechanical and electrical design improvements

- Manage work in the field and communicate effectively with customers

- Work with EMS/SCADA engineers to troubleshoot system faults

- Create Field Service procedures if there is not available for trouble-shooting, and maintenance

- Clearly document work completed into maintenance tracking system

- Coordinate with R&D engineering in China if required help during troubleshooting

- Independently performs a range of maintenance/repair tasks involving communication with Factory Engineering

- Work closely with engineering, logistics, and Commissioning teams to maintain the plants

- Manage/document usage of spare part inventory

- Prepare, deliver and submit field reports to customer and management

- Support development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of work

- Conduct site visits, investigations and analyze engineering problems, propose solutions and recommendations

- 6+ years of overall experience in engineering/maintenance

- 2 years of experience in Battery Storage systems and/or 2 years for solar inverters

- Must possess the ability to work with test equipment and hand tools as required

- Must possess customer service, problem-solving skills, and possess decision making and analytical skills

- Must possess effective written and verbal communication skills

- Must be able to closely follow instruction and pre-established procedures/SOP to perform the duties of the job

- Must be proficient in Microsoft Office Suite (Word, Excel, power Point and Outlook)OSHA, NFPA70E, Electrical Safety

- Set up a workbench equipped with necessary tools, equipment, diagnostic tools, and specialized instruments for inverter repair and testing.

- Lead, motivate, and develop a high-performing technician team in repairing inverters.

- Provide training and ongoing professional development for your staff to keep them updated with the latest repair techniques and technologies.

- Encourage your technicians to specialize in specific device types to enhance their expertise and efficiency.

- Develop a streamlined workflow to ensure efficient repair processes, from customer intake to diagnostics, repair, and final testing.

- Build the repair center knowledge base.

- Focus on providing excellent customer service by addressing customer concerns promptly, providing accurate repair estimates, and maintaining open lines of communication

- Implement strict quality control measures to ensure repairs are carried out to a high standard.

- Maintain an inventory of commonly used spare parts, such as connectors, cables, batteries, screens, and circuit boards.

· Establish relationships with reliable suppliers to ensure a steady supply of extra services.

- Bachelor's degree in engineering or a related field. MBA or advanced degree preferred.

- Proven experience (6+ years) in managing service labs/repair centers, preferably in the renewable energy or power electronics industry.

-  Strong technical background in photovoltaic inverters and energy storage systems.

-  Demonstrated leadership skills with the ability to inspire and motivate a team towards achieving organizational goals.

- Excellent interpersonal and communication skills, with the ability to build strong relationships with customers and internal stakeholders.

- Sound business acumen and strategic thinking, with the ability to analyze complex data and make informed decisions.

- Proven experience in driving process improvements and implementing best practices to enhance service delivery.

- Proficiency in project management methodologies and tools.

- Knowledge of relevant safety regulations and standards.

- Ability to travel as required.

- Perform as a lead on more complex field engineering assignments

- Lead the pre-commissioning (with and without grid emulator) and commissioning of solar inverters achieving the milestones agreed with utility scale customers

- Lead Preventive Maintenance projects as needed

- Perform a variety of engineering assignment involving technology applications involved in the installation, operation, testing and maintenance of central solar inverterLead electrical and electronic troubleshooting and testing of solar inverters and its components in - the field or in the laboratory. Use of PQA and oscilloscope is required as needed

- Lead troubleshooting teams to investigate solar plant issues such as DC arrays grid faults, inverter design issues, and utility grid transients

- Provide feedback to the engineering team on possible mechanical and electrical design improvements

- Lead upgrade projects (software and hardware) in the field and interact with customers to explain the technical scope of the project

- Work with customer SCADA engineers to set-up systems communication and parameters

- Create Field Service procedures for safety troubleshooting, and maintenance

- Lead BETA projects to determine technical issues before the release of a solar inverter

- Create training material, and provide high level technical training to Field Service

- Research alternative components that can be used in the field

- Coordinate with design engineering on the release

- Supervise other Field Service Engineers and/or service providers to make sure the procedures are follow correctly

- Work independently in the field and with R&D Engineers to resolve high level technical issues, leading the investigation of root cause of for technology applications for complex projects

- Apply knowledge of design specifications for more complex systems/projects

- Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plants

- Verify and comply with engineering documentation standards and test proceduresPrepare, deliver and submit technical papers and perform engineering studies

- Support development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of work

- Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alterative, and provide recommendations

- 7 plus years of overall experience in engineering field5 years of experience in solar inverters

- Must possess the ability to work with test equipment and hand tools as required

- Must possess customer service, problem-solving skills, and possess decision making and analytical skills

- Must possess effective written and verbal communication skills

- Must be able to closely follow instruction and pre-established procedures/SOP to perform the ductions of the job

- Must be proficient in Microsoft Office Suite (Word, Excel, power Point and Outlook)OSHA, NSPA70A, Electrical SafetyHave experience and/or certification with MV transformers

- Organize documents in accordance with the company’s document control procedure, from creation, archive to obsolescence.

- Update existing documentation to align with changes in new processes and system functionality.

- Tracks and maintains review schedules for current SOPs and routes for reviews as needed.

- Assigns unique document identification and revision control numbers in compliance.

- Develop/Establish new documents for the service team.

- Presents draft documents in approved formats before submitting them for approvals.

- Prepare and present draft documents in approved formats to subject matter experts (SMEs), management, and other cross functional teams.

- Collects and consolidates input from SMEs, management, and other team members, resolving conflicts collaboratively.

- Once Review Process is complete route document through the approval loops.

- Manage document record retention per the document control procedure.

- Document Control experience a year or longer.

- Technical writing experience is a plus.Spanish and/or mandarin speaking is a plus.

- Self-starter, excellent organizational skills with close attention to detail and accuracy.

- Effective written and verbal communication skillsProficient in Microsoft Office suite (Word, Excel, PowerPoint, Visio)

- Creation and updating of SharePoint a plus.

- Able to work in a cross functional team setting.

- Able to see opportunities within the system and take on projects for improvements.

- Continuous improvement driven.Solar services, and or manufacturing experience a plus

- Perform as a lead on more complex field engineering assignments

- Lead the pre-commissioning (with and without grid emulator) and commissioning of solar inverters achieving the milestones agreed with utility scale customers

- Lead Preventive Maintenance projects as needed

- Perform a variety of engineering assignment involving technology applications involved in the installation, operation, testing and maintenance of central solar inverter

- Lead electrical and electronic troubleshooting and testing of solar inverters and its components in the field or in the laboratory. Use of PQA and oscilloscope is required as needed

- Lead troubleshooting teams to investigate solar plant issues such as DC arrays grid faults, inverter design issues, and utility grid transients

- Provide feedback to the engineering team on possible mechanical and electrical design improvements

- Lead upgrade projects (software and hardware) in the field and interact with customers to explain the technical scope of the project

- Work with customer SCADA engineers to set-up systems communication and parameters

- Create Field Service procedures for safety troubleshooting, and maintenance

- Lead BETA projects to determine technical issues before the release of a solar inverter

- Create training material, and provide high level technical training to Field Service

- Research alternative components that can be used in the field

- Coordinate with design engineering on the release

- Supervise other Field Service Engineers and/or service providers to make sure the procedures are follow correctly

- Work independently in the field and with R&D Engineers to resolve high level technical issues, leading the investigation of root cause of for technology applications for complex projects

- Apply knowledge of design specifications for more complex systems/projects

- Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plants

- Verify and comply with engineering documentation standards and test procedures

- Prepare, deliver and submit technical papers and perform engineering studies

- Support development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of work

- Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alternative, and provide recommendations

- 7 plus years of overall experience in engineering field

- 5 years of experience in solar inverters

- Must possess the ability to work with test equipment and hand tools as required

- Must possess customer service, problem-solving skills, and possess decision making and analytical skills

- Must possess effective written and verbal communication skills

- Must be able to closely follow instruction and pre-established procedures/SOP to perform the ductions of the job

- Must be proficient in Microsoft Office Suite (Word, Excel, power Point and Outlook)OSHA, NSPA70A, Electrical Safety

- Have experience and/or certification with MV transformers

- Perform as a lead on more complex field engineering assignments

- Lead the pre-commissioning (with and without grid emulator) and commissioning of solar inverters achieving the milestones agreed with utility scale customersLead Preventive Maintenance projects as needed

- Perform a variety of engineering assignment involving technology applications involved in the installation, operation, testing and maintenance of central solar inverter

- Lead electrical and electronic troubleshooting and testing of solar inverters and its components in the field or in the laboratory. Use of PQA and oscilloscope is required as needed

- Lead troubleshooting teams to investigate solar plant issues such as DC arrays grid faults, inverter design issues, and utility grid transients

- Provide feedback to the engineering team on possible mechanical and electrical design improvements

- Lead upgrade projects (software and hardware) in the field and interact with customers to explain the technical scope of the project

- Work with customer SCADA engineers to set-up systems communication and parameters

- Create Field Service procedures for safety troubleshooting, and maintenance

- Lead BETA projects to determine technical issues before the release of a solar inverter

- Create training material, and provide high level technical training to Field Service

- Research alternative components that can be used in the field

- Coordinate with design engineering on the release

- Supervise other Field Service Engineers and/or service providers to make sure the procedures are follow correctly

- Work independently in the field and with R&D Engineers to resolve high level technical issues, leading the investigation of root cause of for technology applications for complex projects

- Apply knowledge of design specifications for more complex systems/projects

- Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plants

- Verify and comply with engineering documentation standards and test procedures

- Prepare, deliver and submit technical papers and perform engineering studies

- Support development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of work

- Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alterative, and provide recommendations

- 7 plus years of overall experience in engineering field

- 5 years of experience in solar inverters

- Must possess the ability to work with test equipment and hand tools as required

- Must possess customer service, problem-solving skills, and possess decision making and analytical skills

- Must possess effective written and verbal communication skills

- Must be able to closely follow instruction and pre-established procedures/SOP to perform the ductions of the job

- Must be proficient in Microsoft Office Suite (Word, Excel, power Point and Outlook)OSHA, NSPA70A, Electrical Safety

- Have experience and/or certification with MV transformers

- Streamlines project execution operations from order intake to project final commissioning

- Eliminates waste through problem identification and resolution within departments and external stakeholders

- Works with department heads to eliminate waste and standardize processes through technology and standard operating procedures (SOPs)

- Creates process maps for PMO and interaction with other departments and develops and maintains KPI.

- Drafts SOPs for PMO and partake in the ERP implementation project.

- Implements LEAN practices and process improvement processes.

- Assists in the development and implementation of a ‘best-in-class ‘continuous improvement strategy.

- Works with other team members and business services departments to devise new support material based on the revised processes, including training, reporting, and systems enhancements.

- Actively monitors project risks to foresee/identify potential problems and proactively identify solutions to address in advance.

- Provides data-driven recommendations to the C-Suite team on organizational and/or process flow enhancements.

- Minimum three (3) years’ experience in renewable / power distribution industry

- Minimum two (2) years in project management role from any of the following industries: global OEM, energy storage, battery manufacturer or system integrator.

- Demonstrated knowledge in electrical systems installation, construction, labor estimation and different site layout etc.

- Demonstrated experience with Microsoft Office Suite - Excel, Outlook, Word, Teams, PowerPoint, etc.Lean Six Sigma Training, certification preferred but not required

- Minimum 5+ years of results-driven experience in managing an operational function for a minimum, which could include people management within operations

- Minimum 2+ years of proven continuous improvement analytical experience including project management and business analysis

As a key member of sales organization to accomplish the revenue, margin and account receivable target set on annual basis. The candidate will need to manage accounts and maintain long-term partnership. The candidate will work with all major utilities, developers and IPPs to drive the utility business. The candidate will perform in business development role for potential market segment or new market segment. The candidate will also need to perform in the following areas including but not limited to: · Support company in increasing market share.· Help company to gain better brand recognition by assisting trade shows and other public functions.· Collect market information, including but not limited to, emerging market data, industry trend, product standard and competitor’s information.· The candidate will need to abide company rules, submit monthly work summary and work plan for the next month, timely communicate with HQ. This role will report to the Director of Sales, Energy Storage Business

· Minimum of 5 years in direct sales and marketing experience in the Energy Storage or equivalent renewable business.

· Understanding of energy storage business and its different market segments.

· Have industry-relevant relationships, be respected by your customers.

· Good technical knowledge of energy storage products and technologies.

· Supply contract review and negotiation experience.

· Have the skills to represent Sungrow and present the company’s ESS turnkey offerings

.· Very good understanding of customer needs, the entire sales and project execution process.

This position will be part of the sales management team within Sungrow Energy Storage business unit to perform contract management and order execution. This position will support the contract execution from the commercial side, tasks including but not limited to host the risk committee meeting regularly, review the key commercial terms and coordinate the effort across different departments during the bidding process. This position will require direct engagement with sales team to ensure all commercial and legal terms are in compliance with HQ requirement and draw up an agreement that satisfies all stakeholders within the organization. Other duties of this position are to track accounts, manage relationships with other department, and deal directly with customers on behalf of the sales management group. The candidate will work closely with the operation team to ensure the contract guideline and policies stay current with law and regulations that may dictate operations. The position needs to support the sales initiative and help with drafting commercial document and making the sales operation policies. From time to time, this position will need to working with marketing department to support the trade shows and enhance the execution of various marketing campaigns. This position requires a lot of attention to details and ability to execute. This position will require travel from time to time, up to 20%. This position will report to the Manager of Inside Sales and Contract Management. 

1) Minimum 3 years’ experience of sales administration and management is required.

2) Minimum 3 years’ experience of contract management is required.

3) Previous experience in ESS or renewable industry is a strong plus

4) Strong knowledge and skill set in business communication

5) Good understanding of sales and project execution process

6) Previous experience in logistics and warehouse management is a plus

7) Good understanding of product marketing principles and knowledge

8) Working closely with HQ to provide CRM data management

9) Able to perform under the pressure and tight schedule

10) Able to work on a fast pace, dynamic and multicultural environment

11) Travel with sales as needed to provides sales support

12) Mandarin speaking skill will be a strong plus

13) Minimal bachelor’s degree in Finance, Business Management or Accounting

As a key member of sales organization to accomplish the revenue, margin and account receivable target set on annual basis. The candidate will need to manage accounts and maintain long-term partnership. The candidate will work with all major utilities, developers and IPPs to drive the utility business. The candidate will perform in business development role for potential market segment or new market segment. The candidate will also need to perform in the following areas including but not limited to: 

· Support company in increasing market share

· Help company to gain better brand recognition by assisting trade shows and other public functions.

· Collect market information, including but not limited to, emerging market data, industry trend, product standard and competitor’s information.

· The candidate will need to abide company rules, submit monthly work summary and work plan for the next month, timely communicate with HQ. This role will report to the Director of Sales, Energy Storage Business

 Minimum of 5 years in direct sales and marketing experience in the Energy Storage or equivalent renewable business.

· Understanding of energy storage business and its different market segments.

· Have industry-relevant relationships, be respected by your customers.

· Good technical knowledge of energy storage products and technologies.

· Supply contract review and negotiation experience.

· Have the skills to represent Sungrow and present the company’s ESS turnkey offerings.

· Very good understanding of customer needs, the entire sales and project execution process.

1. Analysis ESS project RFP, specification, and customer requests to determine all technical delivery requirements.

2. Work closely with sales and engineering teams to generate technical proposals and provide overall technical solutions to customers.

3. Collaborate with HQ team to support project engineering during the project execution phase, including but not limited to BOS design, supporting 3rd party engineering study, EPC system level design etc.

4. Be a technical liaison for the Sales team, customers, and other essential teams to assure internal alignment. 

5. Perform as a technical expert for general ESS product application, specification, and technical inquiries, and develop and refine technical specs and drawings as needed. 

6. Manage the internal and external technical portals to better facilitate internal and customer needs.

7. Support in the contract review process to assurance technical risks are captured and 

8. Work closely with HQ solution center and product team to manage the product updates and technical changes 

9. Travel with sales to provide technical support and better demonstrate product technical advantages

10. Interpret UL, IEEE, IEC, NEC, North American grid code requirements and other regulatory requirements and provide input to the company’s product line

11. Attend industry trade shows and marketing events to support the improvement and expansion of the company’s brand recognition

· Minimum total Six (6) years’ experience in the renewable industry. Direct experience within BESS integrator or EPC contractor would be a strong plus. 

· Minimum Six (6) years’ direct technical experience from any of the following role: Product/System Engineering, Application Engineering, Project Engineering, or other similar.

· Power Electronics/Battery Chemistry/Battery thermal management & fire protection system/Power System/Control System design experiences are desired.

· Deep knowledge and direct experience in battery system configuration, installation, construction, design phase engineering, local jurisdiction requirement, project scheduling, system layout design, SLD, etc.

· Thorough understanding and proficiency of local jurisdiction requirements, fire code UL9540/A, NFPA, NEC code, Electrical Safety Regulation, etc.

· In depth technical knowledge of ESS product and system technical requirement in different market sectors (CAISO, ERCOT, NYISO, etc)

· Excellent communication skills both oral and written across functions and all levels internally and externally

· Proficient in AutoCAD or other drawing software to generate standard engineering drawing packages

· Proven track record of successful troubleshooting using problem-solving skills and common methods

· Good technical writing skills and be able to draft working instructions or Application Note· Bilingual, English-Chinese and/or English-Spanish preferred, but not required

· Bachelor’s Degree in Engineering (preferably Electrical) or any technical or related business discipline is required; a master’s degree is strongly preferred.

As a key member of sales organization to accomplish the revenue, margin and account receivable target set on annual basis. The candidate will need to manage key accounts and maintain long-term partnership. The candidate will work with all major utilities, developers and IPPs to drive the utility business. The candidate will perform in business development role for potential market segment or new market segment. The candidate will also need to perform in the following areas including but not limited to:

- Help to develop product marketing strategy and implementation schedule; 

- Help company to gain better brand recognition by assisting trade shows and other public functions; 

- Collect market information, including but not limited to, emerging market data, industry trend, product standard and competitor’s information;

- The candidate will need to abide company rules, submit monthly work summary and work plan for the next month, timely communicate with HQ; 

- Other assigned tasks as required. This role will report to the Director of Sales, Energy Storage Business.

1) Minimum 10 years’ direct sales and marketing experience in the Energy Storage or equivalent renewable business.

2) Thorough understanding of energy storage business and wide contact with active players (developer, utility and IPP) in the market. 

3) The candidate needs to have a good understand of the energy storage product that market needs and able to convey the message to our product team. 

4) The candidate needs to have a good understanding of the different market segments of the energy storage business and able to understand the different characteristics of each segment.

5) The candidate needs to have basic technical background and able to carry basic technical conversation with customers.

6) The candidate shall be able to present Sungrow’s ESS turnkey offer effectively to key customers.

7) Public speaking skills is a plus.

8) Bachelor degree as minimal.

9) Excellent communication skills and team player.

10) Self-starter and continuous learner. 

11) Self-motivation is a strong plus.

12) This position will require up to 70% of travel.

- Focus on new business generation. Target accounts that are strategically important to the company’s market segment specific growth. Establish relationships with large and strategically important customers.

- Focus on achieving and exceeding both order and revenue targets for incremental and long-term targets.

- Ensure timely, accurate, and thorough creation and submission of commercial and technical proposals, meeting client and business requirements

- Produce and maintain accurate records of opportunities, proposals, contracts and business activities, fully utilizing the Company’s CRM tool, and per corporate guidelines

- Provide timely updates on sales activity, performance, integration of corporate business project processes, market trends, project status, and client relationship issues to business unit and Company management

- Strong analytical, interpersonal, and quantitative skills needed

- Effective communication (verbal, written, and presentation) skillsHave basic technical background and able to carry basic technical conversation with customers.

- Public speaking skills is a plus.

- BA/BS degree. BS in a related technical discipline such as Electrical Engineering or Mechanical Engineering a plus

- Minimum three (3) years’ experience sales and key account manager

- Minimum two (2) years' in PV related sales position

- Technical understanding of inverter technology

- Demonstrated experience with Microsoft Office Suite - Excel, Outlook, Word, Teams, PowerPoint, etc.

- Demonstrate experience with CRM tool

- Focus of this person will be on developing new business opportunities. Establish relationships with new and strategically important customers.

- Account management of some existing customer base.

- Increase revenue contribution of the utility-scale market segment.

- 360-degree account management including but not limited to customer acquisition, proposing, relationship management, contract negotiation, general customer support.

- Ensure timely, accurate, and thorough creation and submission of commercial and technical proposals, meeting client and business requirements.

- Produce and maintain accurate records of opportunities, proposals, contracts, and business activities, fully utilizing the Company’s CRM tool, and per corporate guidelines.

- Provide timely updates on sales activity, performance, integration of corporate business project processes, market trends, project status, and client relationship issues to business unit and Company management.

- Minimum two (3) years in renewable energy including solar PV

- Minimum three (3) years’ experience sales manager type positions

- Technical understanding of inverter technology

- Electrical engineering background preferredStrong analytical, interpersonal, and quantitative skills needed

- Self-starter, strong initiatives, and an excellent communicator

- Problem solving / analytical skills

- Build stronger market presence with Distributed Generation and Mid-Market customers

- Support relationships and partnerships with channel partners

- Promotes Sungrow products across these market segments

- Coordinates the development of sales and marketing materials required for successful support for these market segments

- Conduct joint presentations, provide proposals and pricing. Coordinate involvement of company personnel including sales, support, service, and management resources

- Evaluates effectiveness of partner programs and improves upon them

- Provide forecast of revenue on a regular basis and review sales results to ensure that established targets are being met; take corrective action where required

- Assist the product management teams to define and improve the product portfolio for use in the North American market by regularly gathering feedback from customers, business partners and by closely monitoring industry trends

- BA/BS degree. BS in a related technical discipline such as Electrical Engineering or Mechanical Engineering a plus

-  Minimum 5+ years’ experience in sales to PV Industry· PV Inverter sales experience is a strong plus

-  Candidates should have a verifiable record of successfully growing market share

-  Strong technical aptitude with the ability to understand the technical workings of the Sungrow product line and convey the advanced technical product benefits to potential customers in easy-to-grasp terms.

- Demonstrated success in operating effectively in an entrepreneurial, fast-paced, rapid growth environment