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Service Repair Center Manager - North America

- Set up a workbench equipped with necessary tools, equipment, diagnostic tools, and specialized instruments for inverter repair and testing.

- Lead, motivate, and develop a high-performing technician team in repairing inverters.

- Provide training and ongoing professional development for your staff to keep them updated with the latest repair techniques and technologies.

- Encourage your technicians to specialize in specific device types to enhance their expertise and efficiency.

- Develop a streamlined workflow to ensure efficient repair processes, from customer intake to diagnostics, repair, and final testing.

- Build the repair center knowledge base.

- Focus on providing excellent customer service by addressing customer concerns promptly, providing accurate repair estimates, and maintaining open lines of communication

- Implement strict quality control measures to ensure repairs are carried out to a high standard.

- Maintain an inventory of commonly used spare parts, such as connectors, cables, batteries, screens, and circuit boards.

· Establish relationships with reliable suppliers to ensure a steady supply of extra services.

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18MW PV Plant in Dubai
Developer: Recurrent Energy
Owner: empra
EPC:Signal Energy
Capacity:205MWac
Model:SG2500U
Location:Fresno, CA
Commissioned in Q4 2017
Developer: Recurrent Energy
Owner: empra
EPC:Signal Energy
Capacity:205MWac
Model:SG2500U
Location:Fresno, CA
Commissioned in Q4 2017